Frequently Asked Questions
The Flawless Find is a family-run online store offering affordable, high-quality products, including electronics, decor accessories, gadgets, fashion, and more. We are based in Gwalior, Madhya Pradesh.
Simply browse our products, add your desired items to the cart, and proceed to checkout. You can choose between online payment or Cash on Delivery (COD) during checkout.
We accept online payments through secure payment gateways and also offer Cash on Delivery (COD) for your convenience.
Our order processing time is 1 to 2 business days. Shipping usually takes 3 to 5 business days. COD orders may take an additional 1 to 2 days due to verification.
Yes, you can cancel your order within 24 hours of placement or before it is dispatched. Once dispatched, cancellations are not allowed.
Once your order is shipped, you will receive a tracking link via email or WhatsApp to monitor your delivery status.
We have a 5-day return policy. An unboxing video is mandatory for processing returns. Once approved, the item will be picked up, and the refund will be processed within 7 to 15 working days.
Yes, exchanges are allowed within 48 hours of delivery. An unboxing video is required for approval, and a flat shipping fee of Rs. 150 will be charged.
You can reach us via email at theflawlessfind@gmail.com or WhatsApp at +91 9111759503. We're here to help!
Currently, we only ship within India.